During this time, the Department of Human Services is encouraging customers to utilize online self-service options. We have shortened our hours as a result of Kern County moving to an essential-staffing only model due to the quickly changing situation related to the COVID-19 virus.
While our office will be closed to the public, we will continue to provide restricted in-person homeless services only between the hours of 7:30 AM and 1:00 PM. Our main lobby located at 100 E. California Avenue, Bakersfield, will conduct in-office interviews with our homeless clients by telephone utilizing the recently installed telephones in the lobby interview booths.
Due to these shortened hours and social distancing regulations, we are encouraging our clients to make use of our online options. Please go to www.C4Yourself.com and download the mobile app to apply for and keep track of your benefits, services, and application and redetermination forms. Applications for CalFresh may be made by phone at (661) 631-6062 and applications for Medi-Cal benefits can be made by calling 1-800-300-1506.
If you suspect child abuse or neglect, please call the Child Abuse Hotline at (661) 631-6011 (Countywide) or (760) 375-6049 in Ridgecrest. Reports of child abuse can be made at any time.
Also, due to our limited service hours, we are encouraging clients to contact the EBT Customer Service line toll free at 1-877-328-9677 to report a lost, stolen, or damaged card, as well as to request a card replacement by mail.
Information regarding services will also be available by phone at (661) 631-6000. We want to reiterate, all critical services will be provided during our shortened hours.
Senior Human Resources Manager
Department of Human Services
Adrianna Kessler is the Senior Human Resources Manager overseeing the Human Resources Division of DHS.. She began working for the Department of Human Services in 1990 and has worked as a Human Services Technician, Human Services Supervisor, Human Services Assistant Program Director, and as a Human Services Program Director. Mrs. Kessler earned a Bachelor of Arts degree in Sociology with a minor in Political Science from California State University, Bakersfield.