Lobby Hours

Offices of the Department of Human Services are open for customer service Monday through Friday, 7:30 a.m. - 4:00 p.m. — Closed on County Holidays

Drop Boxes are located near the front entrance of Department offices, and may be used to leave documents.

Suspected child abuse or neglect can be reported 7 days per week, 24-hours per day by calling (661) 631-6011 in Bakersfield or (760) 375-6049 in Ridgecrest.

Holiday Closures

• New Year's Day, January 1, 2026 (Thursday)
• Martin Luther King's Birthday, January 19, 2026 (Monday)
• Presidents Day, February 16, 2026 (Monday)
• Memorial Day, May 25, 2026 (Monday)
• Independence Day Observation, July 3, 2025 (Friday)
• Labor Day, September 7, 2026 (Monday)
• Veterans Day, November 11, 2026 (Wednesday)
• Thanksgiving Day, November 26, 2026 (Thursday) & November 27, 2026 (Friday)
• Christmas Eve, December 24, 2026 (Thursday) & Christmas Day, December 25, 2026 (Friday)
• New Year's Eve, December 31, 2026 (Thursday)
  
  

June 23, 2026:

Shafter DHS is temporarily operating from the CPS office located at 329 Central Valley Highway, Shafter, CA 93263. In-Person limited services are available, including expedited CalFresh, Immediate Need CalWORKs, and Homeless Assistance. Due to limited staffing, walk-in interviews are not available, and EBT card printing services are unavailable.