Important Changes Due to the COVID-19 Virus

  • During this time, the Department of Human Services is encouraging customers to utilize online self-service options. We have shortened our hours as a result of Kern County moving to an essential-staffing only model due to the quickly changing situation related to the COVID-19 virus. 
  • While our office will be closed to the public, we will continue to provide restricted in-person homeless services only between the hours of 7:30 AM and 1:00 PM. Our main lobby located at 100 E. California Avenue, Bakersfield, will conduct in-office interviews with our homeless clients by telephone utilizing the recently installed telephones in the lobby interview booths.
  • Due to these shortened hours and social distancing regulations, we are encouraging our clients to make use of our online options. Please go to and download the mobile app to apply for and keep track of your benefits, services, and application and redetermination forms. Applications for CalFresh may be made by phone at (661) 631-6062 and applications for Medi-Cal benefits can be made by calling 1-800-300-1506.
  • If you suspect child abuse or neglect, please call the Child Abuse Hotline at (661) 631-6011 (Countywide) or (760) 375-6049 in Ridgecrest. Reports of child abuse can be made at any time.
  • Also, due to our limited service hours, we are encouraging clients to contact the EBT Customer Service line toll free at 1-877-328-9677 to report a lost, stolen, or damaged card, as well as to request a card replacement by mail.
  • Information regarding services will also be available by phone at (661) 631-6000. We want to reiterate, all critical services will be provided during our shortened hours.

Thank you for understanding.


Job Seeker Services

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Jobs First Center

Jobs First Center provides job seekers access to information about community resources, employment opportunities, and job search assistance. Staff is available to answer questions and to offer additional resources or services such as:

  • Access to computers, internet, printer, and copier.
  • Assistance with resumes and cover letters.
  • Free typing test available to the public every Friday at 2:30 p.m. (Must have photo I.D.)

100 East California Avenue, Bakersfield, CA Room 200

Hours of Operation:
Monday – Friday: 8:00 a.m. - 4:45 p.m.

How to Find a Job

  • State, County, and Federal Websites
  • Register with Temp Agencies
  • Network on Social Media sites
  • Connect with employers through the company website

We have a group of dedicated Job Developers working in the community to find job leads, host hiring recruitments and Job Fairs that provide:

  • Networking and hiring opportunities
  • Job leads and recruitments year-round

Job Fest 


Facebook Page

Interview Tips 

Behavioral interviewing is a technique used by employers in which the questions asked assist the employer in making predictions about a potential employee’s future success based on actual past behaviors. Use examples from previous work experience, volunteer work, internships, trainings, education, and/or hobbies.

S.T.A.R. Technique
Situation Describe a situation relevant to the question that was asked. Provide enough detail, so it is clear. For instance, you were a summer intern and the only one in the office when an upset, key client walked in demanding a solution.
Task What needed to be done and why? Describe the challenge you faced in terms everyone can understand. Avoid using jargon. Explain the task.
Action What did you do and how did you do it? Be direct and specific. Do not take more than a minute or two to get to the point.
Result What was the outcome? If you received recognition from your employer for the work, say so. If you can quantify the result, do that (For example, "The client went away so happy, that they increased their business by 10% and asked for me to be part of the team for their next project."